Privacy Policy

This Privacy Policy explains how BugShield USA (“BugShield USA,” “we,” “us,” or “our”), operating the website bugshieldusa.com (the “Site”), collects, uses, and shares information about you. BugShield USA is a referral service that helps homeowners connect with independent, third-party pest control providers. By using the Site or contacting us, you agree to this Policy.

1. Information We Collect

Information you provide. When you call us, email us, or otherwise contact us to request a quote or service, we may collect your name, telephone number, email address, postal or ZIP code, and details about the pest issue or service you are requesting.

Information collected automatically. When you visit the Site, we and our service providers may automatically collect your IP address, approximate location derived from your IP address, device and browser type, referring pages, pages viewed, and similar usage data through cookies and similar technologies.

2. Cookies, Analytics & Advertising

We use cookies and similar technologies, including third-party analytics and advertising tools such as Google Analytics and Google Ads, to understand how the Site is used, to measure the performance of our advertising, and to show relevant ads. These tools may collect information about your use of the Site over time and across other websites. You can learn about Google’s practices and opt out of certain Google advertising at Google Ads Settings and Google Analytics Opt-Out. Most browsers also let you refuse or delete cookies.

3. How We Use Information

• To connect you with independent pest control providers and respond to your requests;
• To operate, maintain, and improve the Site and our services;
• To measure and optimize our marketing and advertising;
• To detect, prevent, and address fraud, abuse, or security issues; and
• To comply with legal obligations and enforce our terms.

4. How We Share Information

We may share the information you provide with one or more independent, third-party service providers so they can contact you and provide a quote or service. We may also share information with vendors that support our operations (such as hosting, analytics, call tracking, and advertising providers), and as required to comply with law, respond to legal process, or protect the rights, property, or safety of any person. We do not sell your personal information for money.

5. Calls, Text Messages & Call Tracking

When you call a number listed on the Site, your call may be routed, recorded, or tracked for quality, training, and analytics purposes. By providing your telephone number and requesting service, you consent to be contacted by BugShield USA and/or the independent providers we connect you with by phone, text message, or email regarding your request, including through automated technology where permitted by law. Consent is not a condition of any purchase. Standard message and data rates may apply. You may opt out of future contact at any time by asking us or the provider to stop.

6. Your Choices & Rights

You may opt out of marketing communications, and you may request access to, correction of, or deletion of your personal information by contacting us using the details below. Depending on where you live, you may have additional rights under laws such as the California Consumer Privacy Act (CCPA/CPRA) or similar state laws, including the right to know, delete, correct, and opt out of the “sale” or “sharing” of personal information. We will not discriminate against you for exercising these rights.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Third-Party Websites

The Site may contain links to third-party websites and services. We are not responsible for the privacy practices of those third parties, and this Policy does not apply to them.

9. Children’s Privacy

The Site is intended for adults and is not directed to children under 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Policy from time to time. Changes are effective when posted, and the “Last updated” date above reflects the most recent revision.

11. Contact Us

If you have questions about this Policy or wish to exercise your rights, contact us at privacy@bugshieldusa.com.